Data Retention Policy
How LensPic lifecycle settings affect account, media and biometric records.
- Effective date
- 26 August 2026
- Last updated
- 26 August 2026
Retention principles
LensPic keeps information only while needed for the product workflow, account relationship, security, transaction integrity or applicable obligations. A single universal retention period is not promised.
Deleted gallery media
Deleted media may remain restorable during the plan-configured release window before queued permanent removal. The authoritative duration comes from the active plan entitlement.
Temporary selfies and face results
Selfie and face-result retention follow configured biometric lifecycle settings and deletion operations. Consent withdrawal and deletion requests are tracked separately from ordinary gallery removal.
Financial and security records
Payment, wallet, audit and security records may remain where needed to reconcile transactions, investigate misuse or meet applicable obligations.
Account closure
Closing an account does not necessarily remove every record immediately. LensPic separates content deletion, provider deletion and records that must be retained for legitimate operational or legal reasons.